Team building and Communication

Team Building:

A team is a small number of people with complementary skills who are committed to a common purpose, performance goals and approach for which they hold themselves mutually accountable. Stages of team development are given below.

“forming” stage of team development is the stage when team members are first brought together and begin to connect. During this stage, team members tend to focus more on learning about the roles, skills and background of each other rather than focusing on achieving team goals or performing tasks.

“Storming” is the stage of team development where conflict first arises, often as a result of attempts to clarify the goals and values of the work team.

Strategies for effective team building during “Norming” stage could include the following:

· Continue to encourage open communication among team members.

· Ensure that leadership is shared among team members.

Strategies for effective team building during “Performing” stage could include the following:

· Continue to review the goals, tasks and roles of the team.

· Continue to facilitate productive conflict resolution.

· Facilitate changing roles within the team and addition of new members.

Strategies for effective team building during “Adjourning” stage could include the following:

· Reassure the team that change is inevitable but manageable.

· Encourage team members to re-evaluate the tasks and roles of the team and to re-establish themselves as a productive team.

For team building and leadership we always keep IDEALS

I-Dentify the Problem

D-efine the context

E-numerate the problems

A-nalyze the option

L-ist reasons explicitly

S-elf-correct

Communication:

“the exchange of thoughts, messages, or information, as by speech, signals, writing, or behavior”

5’c for effective communication:

Clear purpose

Concise

Correct

Connected

Complete the action

Verbal communication:

When communicating verbally, the way in which the words are spoken are very important. The communication process is effective when there is mutual understanding between the sender and the receiver. Therefore, listening is just as important as speaking.

Nonverbal communication:

“Non-verbal communication” or “body language” refers to those messages that are sent without the use of actual words. For example, during a verbal exchange between two people, both parties will also convey messages through the Facial expression, Eye contact, Posture, Gestures.

Written Communications

In written communication reports, client chart notes, information / instructional materials, letters, memos, e-mails, etc.

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