Introducing EMP Money

In my previous article I wrote about EMP Money to update on the NFT issuance and changes to the ESHARE rewards. In this article, I will introduce the protocol in more detail. As I mentioned…

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User Research

For my online surveys, I used google forms as a source for collecting data. There were 10 questions in total, and this survey was distributed over most of my social media platforms which include Snapchat, Instagram, and Facebook. By using these platforms, I am able to generate a demographic of random sample sizes with lots of variety in experiences. Due to my inexperience in distributing, however, I was no able to get a more open demographic than just friends and family.

These were my first 3 questions on my survey, and once I started getting some responses I realized my mistake in not creating questions for the user themselves. Although I knew my demographic pretty well due to the main respondents coming from my social media platforms, I still think it would have been a good idea to include at least an age or area of living in my survey. Despite that, my main goals for these first three questions were to get information on how many of my respondents actually do chores. By doing this I am able to narrow down on the number of responses that were not usable or non-informative. I had a total of 92 responses, but only half of them are really usable.

These were the results of my first three questions, as one about 60–70% of the sample size cleans and has a hard wood floor. This means that a majority of people should have a mop or at least some sort of equipment for cleaning hardwood floors. As for the third question, I realized that there are a lot of problems for using short answers in surveys because it produces a variety of answers of the same answers (ex. 2 people can either type “2 hours” or “2 hrs” and mean the same thing). So when analyzing this data, I had to take a lot of time in organizing each response. Here is the results for the third question:

35% said less than 1 hour

27% said 1 hour

30% said 2 hours

8% said 3 hours

I tried to narrow down my results even further by designing the questions for mop users only. If they did not use mops, I was also curious what other equipment they use to clean their hardwood floors. Lastly, I asked about the quality of their mop. This helps me because I can get information on whether or not the average person in the sample size are satisfied with their mop.

These were the results of the second set of questions and as one can see it seems most people use mops and are satisfied with it. As for the other 40% of people who don’t use mops the majority of them said they use Swiffers, Vacuum machines, or brooms.

The last set of questions on the survey consisted on the mop itself and the general satisfaction of it.

The responses for these last set of questions were definitely unique and useful at the same time. Some of the questions revolved around the mop and some were very off topic and inappropriate. However, the general responses for these questions were mostly useful. For mop owners, they mostly say that their mops last long and only very few (<10%) say their mops have a short lifespan.

The easiest part of cleaning with mops:

The hardest part of cleaning with mops:

Like/Dislike about their mops:

The surveys ran from Thursday, Oct. 4 to Tuesday, Oct. 8 and collected a total of 92 responses; however, as stated before only about half of them were used due to answers that did not meet realistic expectations.

For my 3 interviews, I used the following questions to collect data:

My first interview was with a friend of mine who works at a dry cleaning place in Eden Prairie, MN. Noelani is age 18 and currently lives in an apartment at the same area as her work. She often uses a Swiffer at work to clean up the place before her shift ends.

As I started interviewing her, I asked what three things pop up in your head while mopping. Her response was that it was “cleaning, work, and boring.” I start out my interviews with this question so I can get an understanding of people’s initial thoughts on mopping. I then continued the interview in an orderly mannered and gathered some helpful quotes:

My second interview was another friend, Orien, who lived in a house of six people. Since he is the eldest at age 19, he does most of the cleaning around the house; his other siblings are too young to do any chores. Additionally, he works at Kumon and does a lot of volunteering for a church community that he grew up with. He says that when he is working and volunteering, he does a lot of cleaning up which include: vacuuming, mopping, and table cleaning.

When cleaning in all home, work, and volunteering he mainly uses a mop, and claims that he has never used a Swiffer before. This was a good thing to know because I was able to find out more information on the traditional uses of mops. As I began the interview, like all my other interviews, I first asked, “what are the first three things that pop up in your head when you hear mop?” The response was actually a lot different than I expected. The three things he said were: “fun, free, and music.” When he said that, my curiosity arose and I asked why. He said,

I continued with the interview and obtained more interesting quotes.

Third Interview:

My third interview is actually a college student who is a mutual friend of my roommate. I stumbled upon him while visiting their apartment, and I saw him mopping the floor. At this moment, I knew this was too perfect of an opportunity for an interview. Duane is a 19 year old sophomore who is studying bio-medical engineering, and is pursing his dreams to become a cardio-thoracic surgeon. His work experience includes working at a nursery in which he washes dishes, cleans tables, and mops floors.

When I saw him at the apartment mopping, he used the popular O-Cedar mop and bucket. Just like my other interviews, I started off by asking the same question, “what are the first three things that pop up in your head when you hear mop?” His response to this was, “clean, wet, and floor.” I then continued along with the interview and acquired some useful quotes.

To unpack my data I wrote down the key takeaways from each of the survey and interview as well as observations on post-it notes. I color coded the categories in three ways: blue for survey, pink for interviews, and orange for observations.

Survey section
Interview section
Observation section

Insights:

Statements:

10/2 : Outline Due

10/3: Create an online survey and distribute

10/4: Set up the interviews for three people

10/5: start the interviewing and take notes

10/6: continue interviewing and take more notes

10/7: Post the insights and statements on blog

10/8: sketch new ideas

10/9: blog due

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