The anguish of unintended consequences

We celebrate the promise of artificial intelligence as we suffer the unintended consequences of social media. These states are linked across time.

In the formative days, we spoke of social media with the same radiant enthusiasm that now shines on artificial intelligence. With youthful optimism, we just needed to bring everyone together. The focus was overwhelmingly on the technology, on the new media, not the old social order. If you didn’t get it, you were probably too old, or too dumb, or both.

You see, it was obvious: Social media would inevitably connect and transform the world. The broader implications were to be discovered, not considered.

More damning, there was arrogance, the sense that only the architects of social media truly understood their tools. Progress could only be achieved this way, left unimpeded. The motto was move fast and break things. Mark Zuckerberg said, “In running a company, if you want to be innovative and advance things forward, I think you have to be willing to get some things wrong. But I don’t think it is acceptable to get the same things wrong over and over again.”

Yet here we are again, on the precipice of an even more profound technological…

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